Support
We're here to help you with any questions or issues
Contact Information
Need help with our Crisp Plugins? Have questions or feedback? We'd love to hear from you! Reach out to us through any of the following channels:
Support Hours
Our support team is available to assist you during the following hours:
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: Limited support (email only)
We typically respond to all inquiries within 24 hours during business days.
Before You Contact Us
Before reaching out, you might find the answer to your question in our resources:
What to Include in Your Message
To help us assist you more efficiently, please include:
- The name of the plugin you're using
- A clear description of your issue or question
- Any error messages you're seeing
- Steps to reproduce the issue (if applicable)
- Your Crisp.chat account details (if relevant)